Guardian is your first call
Every product carries its manufacturer's written warranty. Guardian is your first call for every warranty question: tell us what is happening, and we coordinate the claim with the manufacturer so you are not left chasing it yourself.
How to start a claim
- Email [email protected] or call (888) 893-9090 with your order number.
- Describe the problem and include photos or a short video. For printers, include a photo of the serial label and the firmware version.
- We confirm the next step with the manufacturer: troubleshooting, a replacement part, repair or replacement.
Guardian Guaranteed
Every order is backed by Guardian Guaranteed, the standard of service shared across the Guardian family of companies.